Shipping policy
Thank you for visiting and shopping at Fusion Body Art. This page describes our shipping services, shipping costs, and estimated delivery times.
Australia Shipping
Shipping services (carriers)
- Australia Post – Standard
- Australia Post – Express
Australia Post delivery speeds and coverage (by location): https://auspost.com.au/business/shipping/delivery-speeds-and-coverage
Order cutoff time
Orders placed on business days are processed within the handling time shown below. Orders are not shipped on weekends or public holidays.
Handling time (order processing time)
Orders are processed within 1–2 business days. During high order volumes, handling time may be extended by 1 additional business day. If there is a significant delay, we will notify you by email.
Transit time (carrier delivery time)
Transit time depends on the shipping service selected at checkout and the destination.
Shipping cost & delivery time (Australia)
Shipping cost is calculated and displayed at checkout.
| Service | Carrier | Estimated delivery time (handling + transit)* | Shipping cost |
|---|---|---|---|
| Standard | Australia Post | Handling 1–2 business days + Transit 3–6 business days | From $4.95 |
| Express | Australia Post | Handling 1–2 business days + Transit 2–3 business days | From $6.95 |
| Free Shipping (orders over $115.00 AUD) | Australia Post | Handling 1–2 business days + Transit 3–6 business days | FREE |
*Delivery times are estimates only and may vary due to destination, peak periods, or carrier delays.
Tracking
You will receive a shipping confirmation email with your tracking number(s) once your order ships. Tracking may take up to 24 hours to become active.
- Australia Post Tracking: https://auspost.com.au/mypost/track/search
- DHL Tracking: https://www.dhl.com/au-en/home/tracking.html
If tracking has not updated after 48 hours, please contact us at sales@fusionbodyart.com for assistance.
International Shipping
Shipping services (carriers)
- Australia Post – International (Standard / Express)
- DHL Express (selected destinations)
Shipping cost & delivery time (International)
International shipping cost is calculated and displayed at checkout based on destination, parcel size, weight, and carrier availability.
Customs, duties & taxes
Fusion Body Art is not responsible for customs duties, taxes, or fees charged by your local customs authority. These charges are the responsibility of the customer.
Free Shipping Eligibility
- Australia: Free shipping on orders over $115.00 AUD (Australia Post Standard)
- New Zealand: Free shipping on orders over $115.00 AUD (Australia Post Standard)
Free shipping applies to standard services only and does not apply to DHL Express or other premium courier services.
International Delivery Estimates (Typical)
The timeframes below are typical ranges and may vary due to customs clearance, peak periods, or local carrier conditions.
New Zealand
| Carrier | Service | Estimated delivery time | Shipping cost |
|---|---|---|---|
| Australia Post | Standard | Handling 1–2 business days + Transit 4–7 business days | From $10.50 AUD |
| Australia Post | Free Shipping (orders over $115.00 AUD) | Handling 1–2 business days + Transit 4–7 business days | FREE |
| Australia Post | Express | Handling 1–2 business days + Transit 2–5 business days | From $18.00 AUD |
| DHL | Express | Handling 1–2 business days + Transit 1–2 business days | From $35.00 AUD |
Hong Kong
| Carrier | Service | Estimated delivery time | Shipping cost |
|---|---|---|---|
| Australia Post | Standard / Express | Handling 1–2 business days + Transit 3–7 / 3–5 business days | From $12.50 AUD |
| DHL | Express | Handling 1–2 business days + Transit 2–4 business days | From $35.00 AUD |
United Kingdom
| Carrier | Service | Estimated delivery time | Shipping cost |
|---|---|---|---|
| Australia Post | Standard / Express | Handling 1–2 business days + Transit 4–7 / 3–5 business days | From $18.00 AUD |
| DHL | Express | Handling 1–2 business days + Transit 2–4 business days | From $39.00 AUD |
European Union (EU)
| Carrier | Service | Estimated delivery time | Shipping cost |
|---|---|---|---|
| Australia Post | Standard / Express | Handling 1–2 business days + Transit 4–7 / 3–5 business days | From $15.00 AUD |
| DHL | Express | Handling 1–2 business days + Transit 2–4 business days | From $38.00 AUD |
Canada
| Carrier | Service | Estimated delivery time | Shipping cost |
|---|---|---|---|
| Australia Post | Standard / Express | Handling 1–2 business days + Transit 4–7 / 3–5 business days | From $12.50 AUD |
| DHL | Express | Handling 1–2 business days + Transit 2–4 business days | From $38.00 AUD |
Returns & Refunds
For full details, please see our Returns & Refund Policy: https://fusionbodyart.com/policies/refund-policy